Privacy Policy

CHAD INDUSTRIES LLC, doing business as CCWAssistance ("we," "our," or "us"), is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and enroll in our online firearm safety course.

1. Information We Collect

We collect information you provide directly to us when you enroll in or use our course, including:

• Personal Information: Your name, email address, phone number, and other contact details you provide at enrollment.
• Payment Information: Credit card or payment details necessary to process your one-time enrollment fee. Payment information is processed by our third-party payment processor and is not stored on our servers.
• Course Activity Data: Information about your progress through the course modules, such as lessons viewed and completion status, used to deliver your access and issue your certificate.
• Communication Data: Records of correspondence if you contact us for support.

2. Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide your access to the online firearm safety course
• Track your course progress and issue your certificate of completion
• Process your payment
• Communicate with you about your enrollment and provide customer support
• Send you course-related notices and updates
• Improve our website and course content
• Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Payment Processing: With our third-party payment processor to process your transactions.
• Service Providers: With third-party vendors who assist us in operating our website and providing our services, subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental regulation.
• Protection of Rights: When we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Important: We do NOT sell your personal information, and we do not share it for purposes unrelated to delivering your course access and support.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, provide your course access, and comply with legal obligations. Because the course includes lifetime access, we retain your enrollment and account information for as long as your access remains active, after which it is securely deleted in accordance with our data practices.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected].

8. Cookies

Our website may use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You may set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some features of our website may not function properly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CHAD INDUSTRIES LLC, d/b/a CCWAssistance
5830 E 2nd St, Ste 7000 #36719
Casper, WY 82609
Phone: (302) 587-8971 (Mon–Fri, 9 AM – 5 PM EST)
Email: [email protected]